Get everything you need for the duration of your orthodontic treatment: downloadable forms, financial & insurance information, FAQs, and practical tips.
New Patient Forms
Download, print, and fill out our forms before your orthodontic appointment:
We accept most major credit cards and dental insurance plans
- Payment Planning We have many options for paying for your treatment. we offer a discount when you pay in full, w have a zero % In-house financing plan and also accept Care Credit.
Secure Online Service
Our secure patient login service allows you to manage your account and payment information online.
- How this benefits you:
- View your appointment and account information anytime.
- Sign up for email or text appointment reminders.
- Check your payment history and see current charges.
- Print out flex spending reimbursement and tax receipts.
Easy & Convenient Kennewick Orthodontic Care
New Patient FAQs
- How long is a New Patient Exam?
It takes about an hour. At this exam we will take records (photos and x-rays, if necessary), Dr. Zuroff will examine your teeth, present the treatment plan options and review financials including insurance coverage.
- How much does it cost for a new patient exam? It is FREE!!
- What insurance carriers do you accept?
We accept most all dental insurance carriers, however, at this time we are only able to accept state insurance for cleft palate/cleft lip patients.
- Do we need a referral to make an appointment?
No referrals necessary!
- What age do you recommend children have their first appointment?
It is recommended that patients first come to see an orthodontist around age 7. At this time we can evaluate to see what things might be a concern in the future.
- How much do braces cost?
We treat every patient individually with their own personalized treatment plan. We have no set cost for braces.
- Do you treat TMJ?
We can evaluate TMJ symptoms to see if orthodontic therapy could be beneficial. However, a referral to a TMJ specialist is often needed.
Current Patient FAQs
- What happens if a bracket comes off?
Call the office, and we will instruct you further. Sometimes it can wait until the next appointment and other times we need to see the patient to evaluate the problem.
- What foods should I avoid?
Foods to avoid include all sticky or hard candy, popcorn, nuts, hard granola bars or chips. Also, foods that we typically bite off should be cut into pieces before eating such as apples, corn on the cob, ribs, carrots, etc.
- What should I do if a wire is poking?
Wax is a great temporary fix until the patient can make it into the office and have the wire clipped. There is wax in the patient kit received when braces were placed.
- How to fix if wire comes out of back bracket?
The patient can try to put the wire back in the slot themselves. If unable to put it back in simply call the office and we will set a time to fix the problem.
- What happens if I lost an aligner?
Call the office right away, and we can instruct you further. If a patient has the next set in their possession they can try to see if the next one will fit otherwise, we may need to order a replacement for a fee.
- How do I clean my aligners?
Each time you remove your aligners to brush your teeth simply use your toothbrush to scrub any residue off the aligners. If there seems to be a lot of build-up or they seem “smelly” you can soak them in hydrogen peroxide. Just make sure to rinse well before putting back in your mouth.
- How do I fix my aligner so the edges aren’t so rough on my gums/tongue?
You can take a nail file or emery board to help smooth out the edges. If that doesn’t work or you need assistance, please call the office, and we will get you in right away to fix the discomfort.
- What happens if I lose my retainer?
Call the office to schedule an appointment for a new impression. There is a replacement fee of $75 and $25 per each adjustment if necessary.
- How long do I have to wear my retainer?
FOREVER…We recommend every night for 8 hours to reduce the risk of teeth shifting.
- What happens if my bonded lower retainer comes out/loose?
Call the office to schedule an appointment to have it re-bonded. Most patients are provided a clear backup retainer for the lower; this can be worn until the patient can make it in for an appointment. If the retainer comes out completely make sure to keep the wire. There is a replacement fee if the wire is lost.
- How do I clean my retainer?
Most people will simply scrub the retainer with their toothbrush each day. If there seems to be a lot of build-up or they seem “smelly” you can soak in hydrogen peroxide. Just make sure to rinse well before putting back in your mouth.
- What if I had dental work and now my retainer doesn’t fit?
Call the office to schedule an appointment for a new impression after the work has been completed. There is a fee for new retainers.
- What do we do if I need a sports mouth guards?
Boil and bite mouth guards can be purchased at our office.